Personal data

Privacy policy

JER'HOME SOLUTIONS processes only the personal data required to respond to requests submitted through this website.

Data controller

JER'HOME SOLUTIONS, 7 rue Henri Pigeolet, 91590 Cerny, France — contact@jerhomesolutions.fr.

Data collected

The contact form may collect your name, email address, telephone number, project type and message. Fields marked with an asterisk are required to process the request.

Purpose and legal basis

Data is used to reply to your request, prepare a discussion, establish a proposal or organise collaboration with a client or professional partner. Processing is based on pre-contractual measures requested by the user and, where applicable, consent.

Recipients and storage

Data is accessible only to JER'HOME SOLUTIONS and technical providers strictly required to operate the website and email service. To avoid losing a request during a temporary email outage, the message may also be stored in a protected area of the WordPress administration. Data is not sold to advertisers.

Retention

Where no contractual relationship is established, contact data is retained for no more than three years from collection or the last contact initiated by the person. Contract-related data is retained for the applicable legal and accounting periods.

Your rights

You may request access, rectification, erasure, restriction or portability of your data and object to processing where the right applies. Contact contact@jerhomesolutions.fr. You may also lodge a complaint with the French data-protection authority, CNIL.

Cookies and third-party services

The delivered theme does not include advertising trackers or analytics requiring consent. This policy must be reviewed before adding analytics, third-party videos, interactive maps or other services that place non-essential trackers.

Security

Reasonable measures are implemented to limit unauthorised access. No internet transmission can be guaranteed completely risk-free, so please avoid sending sensitive information in the free-text field.

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